At ServiceMaster Clean, we consider ourselves an extension of the clients' business operations and are committed to ensuring satisfaction and delivering excellence in all we do. We set ourselves apart from the competition with exceptional customer service, a commitment to higher standards and a proven model that just plain works.
Everything we do is guided by our customers, which is why we offer a broad range of services including janitorial franchise services, disinfection services and specialty project cleaning.
Our pursuit of the highest industry standards compels us to continuously improve all aspects of our business, leading us to develop an impressive array of products and systems, like our exclusive ServiceMaster Clean Capture and Removal Cleaning® process, that can't be found anywhere else.
Dedicated local experts take the finished result as seriously as our customers do. Our passion for superior customer service helps create repeat business and client referrals and has earned us an industry-leading Net Promoter Score rating reflecting our expert service.
In addition to providing you with all of the necessary tools needed to open your the doors to your new business, we stick around and help nurture your brand, offering support throughout the lifetime of your franchise ownership journey.
Provide contracted janitorial franchise cleaning services on a continuing basis in commercial or institutional buildings.
As your needs, and the needs of the industry, change over time, we'll be there to support you at every stage of the journey with resources that include:
ServiceMaster Clean offers comprehensive training, combining classroom instruction, in-field operational support and hands-on technical training.
This begins with one week of virtual training via live webinars on marketing, sales, technology and finance. This will be followed up with a second week of hands-on training at our training facility, on our core services. This will cover everything from building a business to the advanced techniques needed to service surgical suites.
Research and development are major assets to our franchise owners, allowing new products, equipment and services to be developed and tested before being integrated into the system. This enhances the efficiency of existing services while we expand into new areas.
Our research and development team is focused on constantly evolving the products and processes we use to keep our franchisees at the forefront of cleaning technology. Our patented ServiceMaster Clean Capture and Removal Cleaning® system combines the use of advanced technologies with powerful products.
Innovation also means finding new ways to improve customer service for franchisees. Our ServiceLink® mobile app streamlines communication between the ServiceMaster Clean franchisee, its managers and customers, effectively closing-the-loop and providing the ability to perform building inspections from any location.
Our customer survey tool, "Tell ServiceMaster," is administered following each service and provides vital feedback to allow you to keep improving. See how constant evolution can be a competitive advantage for your business.
In a crowded, competitive marketplace, your business needs to stand out. As a ServiceMaster Clean® franchisee, you'll have access to professionally developed marketing materials including direct mailers, email campaign templates and flyers, plus the marketing strategy to build strong and consistent brand awareness.
There's a reason that the ServiceMaster Clean® brand name opens doors. From superior cleaning to highly trained technicians - you'll have plenty of advantages to tout and the resources to do it effectively.